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Spectrum

Technology

Source-backed from Spectrum Privacy Policy

111
reviewed findings
15
key findings
3
free to read here

Privacy Snapshot

What the published policy covers, and how much we found under each. Tap one to read it.

  • Location 9 findings
  • Messages 3 findings
  • Biometrics 1 finding
  • Sensitive Data 8 findings
  • Tracking 9 findings
  • Advertising & Profiling 19 findings
  • Sharing 23 findings
  • Controls & Permissions 32 findings
  • Other 7 findings

3 findings, in full

The first 3 of this report’s 15 key findings, complete — claim, reasoning, and the policy’s own wording.

Biometrics Spectrum collects voiceprints when you opt in to its VoiceID service

What this means

Spectrum says biometric data such as voiceprints is collected where a customer opts in to the Spectrum VoiceID service.

Spectrum collects biometric data such as voiceprints when you opt in to the Spectrum VoiceID service.

Why this matters

A voiceprint identifies you the way a fingerprint does, and here it exists because you joined the service.

What the policy says

usernames, passwords, images (e.g., driver’s license photo), biometric data (e.g., voiceprints collected when you opt-in to our Spectrum VoiceID service subject to our Spectrum Biometric Data Privacy Notice ), and other authenticating information associated with a Spectrum account;

From Spectrum Privacy Policy

View the source document Source captured on

Advertising & Profiling Spectrum may combine your network, location and speed test data into household marketing profiles

What this means

Spectrum says it may aggregate network traffic analysis, device connectivity data, geolocation, speed test data and subscriber account information to create household-level prospect profiles and marketing leads.

Spectrum may aggregate data including network traffic analysis, device connectivity data, geolocation, speed test data, and subscriber account information to create household-level prospect profiles and marketing leads.

Why this matters

A speed test is a diagnostic, and it is named here as one input to a profile of your household.

What the policy says

We may also aggregate data from multiple sources, including network traffic analysis, device connectivity data, geolocation, speed test data, and subscriber account information, to create household-level prospect profiles and marketing leads identifying potential customers or service upgrade opportunities. We may use partners to assist with advertising, and in doing so, disclose your persistent identifiers such as your device ID, or other unique identifiers associated with you or your account.

From Spectrum Privacy Policy

View the source document Source captured on

Sharing Spectrum may sell or share your identifiers, video and internet usage and geolocation data

What this means

The categories Spectrum names are name, email address, phone numbers, device identifiers, IP address, video and internet usage data, and general or precise geolocation data.

The types of personal information Spectrum may sell or share include name, email address, phone numbers, device identifiers, IP address, video and internet usage data, and general or precise geolocation data.

Why this matters

Video usage is what you watched, and it is on the same list as your name and your IP address.

What the policy says

We may sell or share your name, email address, phone numbers, persistent identifiers such as device identifiers, IP address, video and/or internet usage data, and general or precise geolocation data. We may also provide access to pseudonymized intelligence derived from household-level data through the context intelligence services.

From Spectrum Privacy Policy

View the source document Source captured on

12 more key findings a free account opens, by topic

  • Advertising & Profiling 2
  • Controls & Permissions 2
  • Location 2
  • Sensitive Data 2
  • Messages 1
  • Other 1
  • Sharing 1
  • Tracking 1

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Unlock the complete Spectrum report

A free account opens all 15 key findings. 96 additional reviewed findings are available in the complete report.

  • Location 7 more
  • Messages 2 more
  • Sensitive Data 6 more
  • Tracking 8 more
  • Advertising & Profiling 16 more
  • Sharing 21 more
  • Controls & Permissions 30 more
  • Other 6 more

  • Complete report

    96 additional reviewed findings, each shown with the policy wording behind it, like the 15 above.

  • Stay protectedPlanned

    Told when the policy changes.

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Plainlyst simplifies selected disclosures from privacy policies. It does not claim to capture every statement or practice in a policy, and it is not legal advice.

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Official sources only. Every finding quotes the company’s own policy, and every record names the document behind it. We do not grade anybody.